Last updated: June 2025 · Applies to all users of swertewin.bet in the Philippines
This Privacy Policy explains how swerte win collects, uses, stores, and protects the personal information of players registered on swertewin.bet. By creating an account or using any service on our platform, you agree to the practices described in this policy. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
When you register and use swerte win, we collect personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During gameplay, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect fraudulent behaviour, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team or participating in promotions.
swerte win uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players navigate the platform. Essential cookies are required for the site to function and cannot be disabled. Analytics cookies help us understand which features are most useful so we can continue improving the platform. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features.
The personal data we collect is used exclusively to operate, secure, and improve the swerte win platform for players in the Philippines. We use your registration details to verify your identity, process transactions, and communicate important account updates. Your gameplay data is used to personalise your experience, recommend relevant promotions, and ensure fair play across all games. We may use your contact information to send you service notifications, security alerts, and — where you have opted in — promotional messages about new offers on the Promotion page. Financial data is used solely to process deposits and withdrawals and to comply with anti-money laundering obligations under Philippine law. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We process your personal data on the following legal bases: performance of a contract (to provide the gaming services you have signed up for), compliance with legal obligations (such as identity verification and financial reporting requirements), and our legitimate interests in operating a secure and fair gaming platform. Where we rely on your consent — for example, to send promotional communications — you may withdraw that consent at any time by contacting us at [email protected] or updating your account notification settings.
swerte win shares your personal data only with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services. All such providers are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notifiedin advance of any such change. We do not share your data with unaffiliated third parties for advertising or marketing purposes without your explicit consent.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure in order to comply with anti-money laundering and gaming licence requirements. Technical logs and session data are retained for shorter periods consistent with their operational purpose. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you wish to request early deletion of your data, please contact us at [email protected], and we will assess your request in accordance with our legal obligations.
swerte win implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security assessments and promptly address any vulnerabilities identified. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your swerte win account and to keep your login credentials confidential.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or was unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, please send a written request to [email protected] with your registered account details. We will respond to all verified requests within the timeframe required by applicable law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
swerte win is strictly intended for adults aged 21 years and above in the Philippines. We do not knowingly collect personal data from individuals under the legal gaming age. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete all associated data. Parents and guardians who believe their child may have accessed our platform are encouraged to contact us at [email protected] so we can take prompt action. We support responsible gaming and age verification measures to prevent underage access to our services.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notification. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the swerte win platform after any changes to this policy constitutes your acceptance of the updated terms. If you have questions about this Privacy Policy or our data practices, please visit our FAQ page or contact us directly at [email protected].
Request a copy of the personal data we hold about your account at any time.
Ask us to update or fix any inaccurate information linked to your profile.
Request deletion of data that is no longer necessary, subject to legal retention rules.
Object to certain types of data processing, including direct marketing communications.
Receive your data in a structured, commonly used format where technically feasible.
Lodge a complaint with the National Privacy Commission of the Philippines if needed.
Our support team is ready to help with any data-related requests or concerns. You can also check the FAQ for quick answers about your account and how we handle your information.